If you don't see a service listed, feel free to ask for customised services

Person Centred Client Engagement

Management of email inboxes
Waiting list management
Referrer engagement / nurturing Medicare, NDIS and Workcover follow up / case management
Creation of notes and reports templates

Accounts Management

Billing and receipt management Reconciling accounts
Follow up of outstanding accounts receivable
Quotes and service agreements

Operations

Development of policies, standard operating procedures
Revision of systems manuals
Medical transcription / preparation of clinical correspondence / medical reports
Data entry / CRM management
Data cleansing

Quality Improvement/
Service Development

Scoping projects.
Identification of products and tools to best meet the needs of your practice.
Service Re-design, Evaluation and Implementation of recommendations.
Mentoring / support for new Practice Managers and clinic administration teams.

Customised Program of Works

All virtual administration solutions are tailored to the needs of the clinic following a free 30 minute discovery call and supported by a comprehensive Work Plan prior to commencement. Choose from our range of service packages or create one of your own featuring services mentioned above in any combination to address the current 'pressure points' of your business.

Virtual Clinic Assist
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